The Public Transport Voucher (PTV) scheme is Singapore’s targeted relief measure to help lower-income households cope with increased public transport fares, which will rise starting 28 December 2024. Designed to keep commuting affordable and inclusive, especially for financially vulnerable groups, the PTV provides direct fare assistance.
Each eligible household will receive a $60 voucher that can be used to top up fare cards or purchase monthly travel passes. With a structured two-stage rollout, the program aims to support as many households as possible across the nation.
Overview of the 2025 PTV Scheme
| Scheme Feature | Details |
|---|---|
| Voucher Amount | $60 per eligible household |
| Usage | Fare card top-ups or monthly travel passes |
| Application Window | 14 January 2025 to 31 October 2025 |
| First Phase Distribution | Completed in December 2024 |
| Processing Time | 4 to 6 weeks after application submission |
| Income Threshold | Monthly household income per person ≤ $1,800 |
| Eligibility | At least one Singapore Citizen or PR in the household |
| How to Apply | Online via government portal or at Community Centres/Clubs |
Who Qualifies for the 2025 PTV Scheme?
To be eligible for the Public Transport Voucher, households must meet the following requirements:
- Monthly household income per person must not exceed $1,800. This is calculated by dividing the total gross monthly income by the number of people in the household.
- Gross income includes wages, freelance earnings, commissions, bonuses, overtime, and any consistent income.
- At least one member of the household must be a Singapore Citizen or Permanent Resident.
Special Appeals for Marginal Cases
If a household slightly exceeds the income threshold but is still facing financial strain, an appeal can be submitted. Appeals are reviewed by the Citizens’ Consultative Committees (CCCs), which have extra vouchers reserved for exceptional cases. This appeal mechanism ensures flexibility and compassion within the system.
Key Dates and Application Process
Stage 1: Automatic Distribution
In December 2024, around 270,000 households that received vouchers in 2023 and continue to meet income criteria were automatically issued new vouchers.
Stage 2: Manual Applications
From 14 January 2025 to 31 October 2025, eligible households that did not receive a voucher in the first round can apply. Applications can be submitted online or in person at any Community Centre or Club (CC).
Once submitted, applications typically take four to six weeks to process. Successful applicants will receive a notification letter that serves as their voucher.
Missed Out on the First Round? Here’s What to Do
If your household didn’t receive a voucher in December 2024, it could be due to one of the following:
- Change of residential address
- Temporary increase in household income
- More than one household registered at the same address
In such cases, you should:
- Update your household records
- Submit a new application
- File an appeal if financial hardship exists
Documents Required for Application or Appeal
To streamline processing, gather these documents:
- Income proof: recent payslips, self-employed income statements
- NRIC or identification for all household members
- Proof of address (e.g., utility bill, lease agreement)
- Any other relevant financial documents to support appeals
How the $60 Voucher Can Be Used
The PTV is flexible and shareable within the household. It doesn’t have to be used by the named recipient alone.
Accepted Uses:
- Top-ups for adult, student, or senior fare cards
- Monthly travel pass purchases
- Can be split into smaller $10 portions
- Usable by multiple members of the same household
This shared usage model ensures that all family members—working adults, school children, or seniors—can benefit from the support.
Common Scenarios and What to Do
| Situation | Recommended Action |
| Received 2023 voucher and still eligible | Voucher auto-issued in Dec 2024 |
| Eligible but didn’t receive voucher | Apply between Jan and Oct 2025 |
| Slightly above income cap but struggling | Submit an appeal to CCCs |
| Changed household structure or address | Update data and reapply or appeal |
Ensuring Inclusive and Affordable Travel in Singapore
The PTV scheme is part of Singapore’s wider social policy to cushion low-income families from essential cost increases. As public transport is a daily necessity, this initiative helps ensure that everyone can continue to access work, school, healthcare, and community services without financial strain.
With its inclusive design, long application window, and easy submission process, the 2025 PTV scheme makes it easier for more families to get the help they need. Don’t delay—check your eligibility and submit your application or appeal early.
FAQs About the 2025 Public Transport Voucher Scheme
How many vouchers can one household get?
Each household is entitled to one $60 voucher. Additional vouchers may only be granted through the appeal process.
Can more than one person use the voucher?
Yes, any member of the household can use the voucher. It can also be split into $10 portions and used for different fare cards.
What if I miss the application deadline?
Late applications will not be accepted after 31 October 2025. Ensure you apply within the window.
Where can I get help to apply?
Visit your nearest Community Centre or Club (CC) for assistance or apply online via the government portal.
What happens if my appeal is rejected?
If your appeal is unsuccessful, you may reapply only if your household circumstances change significantly before the deadline.
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