April 2025 has brought an unwelcome wave of price increases for millions of UK residents. Dubbed “Awful April,” this month has seen hikes in essential services such as water bills, council tax, energy tariffs, TV licence fees, and communication costs, including mobile and broadband plans.
The Impact on UK Households
The average UK household is facing a significant financial squeeze. With rising inflation and regulatory adjustments, many of these price hikes are unavoidable. But while you may not have much control over your energy or council tax bills, there is flexibility in mobile and broadband services — and the potential for substantial savings.
Why Loyalty Costs You More
Staying with the same broadband or mobile provider once your contract ends usually results in being moved to a higher tariff. While new customers benefit from promotional pricing, long-time customers are often placed on legacy plans that don’t offer the same value.
Real Savings from Switching Providers
Recent data shows the real value of shopping around:
| Service Type | Average Annual Savings | Maximum Savings |
|---|---|---|
| Mobile Phone | £67 – £146 | Up to £200 (Confused.com) |
| Broadband & TV Bundles | £160 | Up to £235 |
These numbers reflect what consumers can pocket simply by switching to a new deal once out of contract.
Why Prices Rise After Your Contract Ends
Once your fixed term (usually 12, 18, or 24 months) ends, providers automatically shift you onto a standard rate, which is often higher. Even if the monthly rate stays the same, annual inflation-linked increases compound the cost.
Being unaware of your contract status could mean overpaying by hundreds of pounds a year.
How to Check Your Mobile Contract Status Instantly
Checking whether you’re out of contract with your mobile provider is easy:
- Text: INFO + your Date of Birth (DDMMYY format)
- Send to: 85075
- You’ll receive a reply with your contract status and any early termination fees.
What About Broadband Contracts?
Unfortunately, broadband providers don’t offer a simple text service. Here’s how to check your contract:
- Log into your account on your provider’s website or app.
- Look under billing or account settings for contract end dates.
- If unclear, contact customer service with your account number and verification details.
Who’s Most at Risk of Overpaying?
Ofcom reported in mid-2024 that:
- 16% of broadband-only customers were out-of-contract
- 36% of broadband + landline bundle customers were out-of-contract
- 37% of mobile users had expired contracts
This translates to millions of UK residents who could lower their bills significantly just by switching.
Best Broadband Deals Available in April 2025
Right now, top providers are rolling out aggressive offers:
- EE: 3 months of free broadband for new switchers
- BT: Matching EE’s deal but with lower speeds and an older router model
These deals are designed to lure new customers — savings that loyal customers miss out on.
Switching Broadband Providers: Easier Than You Think
Thanks to Ofcom regulations:
- You don’t need to contact your old provider if you’re switching
- Your new provider handles the switchover, including notifying your old ISP
- If there’s more than one day without service, you’re entitled to £5.83/day in compensation
Switching Mobile Networks
To switch and keep your number:
- Text: PAC to 65075
- You’ll get your Porting Authorisation Code, valid for 30 days
To switch and get a new number:
- Text: STAC to 75075
Both texts will also reveal any exit fees or credit balances.
How Long Does Switching Take?
- Broadband: Usually within 14 days
- Mobile: Often within 1-2 working days once PAC/STAC is submitted
Ofcom Rules: You’ll Know When Your Deal Ends
UK providers must notify you when your minimum term is ending — usually 10 to 40 days beforehand. This notice includes:
- Contract end date
- Your current monthly charge
- Post-contract pricing
- Best available deals for your account
Use Comparison Sites to Find the Best Deals
Sites like Uswitch, MoneySuperMarket, and Broadband Genie let you:
- Compare speeds and prices
- Bundle mobile, broadband, and TV
- Grab extras like free streaming, gift cards, or cashback
Leverage Deals Even If You Don’t Switch
Don’t want to switch? Use a better deal from a rival provider as leverage to negotiate with your current one. Many will match or beat the offer to keep your business.
Conclusion
In a time when costs are rising across the board, staying informed about your contract status can be the simplest way to save money. A few quick checks and comparisons could lead to savings of hundreds of pounds annually. With April 2025’s price hikes already in effect, now’s the time to take control of your bills.
FAQs
How can I tell if I’m out of contract with my mobile provider?
Text INFO followed by your Date of Birth in DDMMYY format to 85075. You’ll receive your contract status and any fees instantly.
What if I want to keep my mobile number when switching?
Text PAC to 65075, and your new provider will transfer your number using the code you receive.
How do I check my broadband contract status?
Log into your account on your provider’s website or app. If unclear, contact customer service with your account details.
Will I be charged for switching?
If you’re out of contract, switching is free. If still in contract, check for early termination fees.
How do I find the best deal?
Use comparison websites like Uswitch or MoneySuperMarket, or call providers directly and ask for better offers.
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Pari is a passionate writer known for captivating stories that blend imagination and reality. Inspired by travel, history, and everyday moments, Pari crafts narratives that resonate deeply with readers.